Make a Commendation or File a Complaint

Filing a Commendation

Everyone appreciates being thanked for a job well done. When you have the opportunity to inform the Chief of Police that a member of the Coral Springs Police Department has impressed you, please do so. Letters are encouraged and will become a part of the members' personnel file.

Step 1.Mail Letter

Coral Springs Police Department
Attn: Office of the Chief of Police
2801 Coral Springs Drive
Coral Springs, FL 33065

Step 2.E-mail Chief of Police

You may email Chief McKeone at bmckeone@coralsprings.gov

Filing a Complaint

Any citizen has the right to file a formal complaint against any member of the Coral Springs Police Department. Complaints can be received in person, by mail, by telephone, or by e-mail and documented on a Complaint Control Form. Anonymous complaints are also accepted.

PLEASE NOTE: It is against the law to file a false complaint. You may be criminally prosecuted and held civilly liable if you knowingly file a false complaint.

Step 1.File Complaint Online

View form(PDF, 240KB)

Step 2.Mail Form

A Complaint Control Form can be obtained by contacting a supervisor at 954-346-1273 or the Office of Professional Standards at 954-346-1788. Once completed, the completed Complaint Control Form may be hand-delivered to an on-duty supervisor. You can also mail, fax, or email the completed Complaint Control Form to:

Coral Springs Police Department
Attn: Office of Professional Standards
2801 Coral Springs Drive
Coral Springs, FL 33065
professionalstandard@coralsprings.gov
Fax: 954-346-1264

All complaints will be reviewed by the Chief of Police and, if accepted, the complaint will be assigned to the appropriate supervisor or the Office of Professional Standards. Upon completion of the investigation, a final disposition will be made. Upon final disposition and review by the Chief of Police, all complainants will be notified in writing of the results of the investigation.